SMS Terms & Conditions

Effective date: October 8, 2026

These SMS Terms & Conditions explain how Striv AV, LLC ("Striv AV," "we," "us") uses text messages (SMS) to communicate with customers, schools, and partners. By giving us your mobile number and agreeing to receive texts, you agree to these terms.

1. Who We Are

Striv AV, LLC is an audio-visual integration company based in Omaha, Nebraska. We handle installations, commissioning, and site visits for schools and partners. Text messages from us come from Striv AV through our business phone provider, Dialpad.

2. What Messages You'll Receive

Our text messages are for customer care only, not marketing. Striv AV may text you about:

• Scheduling and appointment confirmations for installs, commissioning, service calls, and site visits

• Project updates and status changes

• Arrival notices when our team is on the way or on site

• Reminders about upcoming visits or items we need from you

• Customer support, including answers to your questions

3. Message Frequency

Message frequency varies based on your project and scheduling needs.

4. Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and plan.

5. How to Opt Out

You can stop receiving texts at any time. Reply STOP to any message from Striv AV. You will receive one confirmation text, and then no further messages unless you opt in again. You can also opt out by calling or emailing us using the contact information below.

6. How to Get Help

Reply HELP to any message for support, or contact us directly at (402) 275-5888 or order@strivav.com.

7. Opting Back In

If you opted out and want to receive texts again, reply START or UNSTOP to our number, or contact us by phone or email and let us know you'd like to opt back in.

8. Consent Is Optional

Consent to receive text messages is not a condition of purchasing any goods or services from Striv AV.

9. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery depends on your mobile carrier and network coverage.

10. Privacy

Mobile phone numbers and SMS consent information will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

For details on how we handle your information, please see our Privacy Policy:

11. Changes to These Terms

We may update these terms from time to time. The updated version will be posted on this page with a new effective date.

12. Contact Us

Striv AV, LLC

4203 S 87th Street, Omaha, NE 68127